soundcore Q30 | Bluetooth Noise Cancelling Headphones

Shipping Method We offer free Standard Shipping on all orders. Premium shipping options are available exclusively to registered members on our website. Notes: If your order includes pre-sale items, the delivery timeframe will depend on their availability.

For guaranteed delivery times, please complete payment on the same day by 12:00 PM (noon). Eligible Users Shipping Method Shipping Time Costs Registered Members Only Next-Day Shipping 1-2 business days Under 12 pounds, $9.99 Over 12 pounds, $14.99 Registered Members Only Express Shipping 1-3 business days Under 12 pounds, $6.99 Over 12 pounds, $9.99 All Customers Standard Shipping 3-7 business days Free General Shipping Policies Delivery Method Amazon is our logistics partner for shipping soundcore products and will select the carrier best suited for efficient delivery to your location. Estimated Delivery Window You can find the estimated delivery window for your package at the Order Tracker and order notifications once made available.

While most orders are delivered within the estimated timeframe, factors such as flight schedules, weather, and other external conditions may affect delivery. Additionally, orders containing preordered or customized items may have extended delivery times. For the latest updates, please refer to the tracking information provided.

Tracking Your Order Track your soundcore order via the "Your Orders" section. For more tracking information, visit our Order Tracker. Shipping Restrictions Some items may be subject to shipping restrictions due to local or state regulations, hazardous materials, oversized dimensions, or address types that cannot be serviced by some carriers.

Important Information soundcore is not responsible for delays in delivery caused by natural events or other factors beyond our control. This includes delays experienced by the courier, including customs clearance. Risk and Loss All orders are shipped under a shipment contract, meaning risk and ownership transfer to the customer upon delivery to the carrier.

If you purchased shipping insurance, you can file a claim through the "Order Center" for any loss, damage, or delay during transit. Claims Processing Reports of lost, missing, incorrect, or damaged items must be filed within 7 days of the order's delivery date. For incorrect or damaged items, please include photos with your claim. soundcore reserves the right to limit or decline reshipments or refunds as necessary.

Courtesy reshipments are not eligible for return or refund. Frequently Asked Questions I ordered multiple items. Will they be delivered together?

We aim to deliver all items together. However, different shipping methods may be applied depending on the product, so some items may arrive separately. You will receive a shipment notification for each item as it ships.

Can I change my delivery address after shipment? Unfortunately, we cannot modify the delivery address once an order has been shipped. What should I do if I receive the wrong product?

Please get in touch with our customer support team at service@soundcore.com immediately. How to Use the Worry-Free Purchase Service Select the Worry-Free Shopping option on the cart or checkout page. Notes: 1.

The coverage period is 90 days from the date of order shipment. 2. Return shipping insurance covers shipping fees for returns or exchanges within 120 days from the date of order receipt. 3. Orders over $5,000 are not eligible for this benefit.

For detailed coverage and usage instructions, please refer to the Guide to Using Free Return Shipping . { "body": " \n Shipping Method \n We offer free Standard Shipping on all orders. Premium shipping options are available exclusively to registered members on our website. \n \n Notes: \n If your order includes pre-sale items, the delivery timeframe will depend on their availability. \n For guaranteed delivery times, please complete payment on the same day by 12:00 PM (noon). \n \n \n \n \n \n Eligible Users \n Shipping Method \n Shipping Time \n Costs \n \n \n \n \n Registered Members Only \n Next-Day Shipping \n 1-2 business days \n Under 12 pounds, $9.99 Over 12 pounds, $14.99 \n \n \n Registered Members Only \n Express Shipping \n 1-3 business days \n Under 12 pounds, $6.99 Over 12 pounds, $9.99 \n \n \n All Customers \n Standard Shipping \n 3-7 business days \n Free \n \n \n \n \n \n General Shipping Policies \n \n Delivery Method \n Amazon is our logistics partner for shipping soundcore products and will select the carrier best suited for efficient delivery to your location. \n \n Estimated Delivery Window \n You can find the estimated delivery window for your package at the Order Tracker and order notifications once made available. \n While most orders are delivered within the estimated timeframe, factors such as flight schedules, weather, and other external conditions may affect delivery. Additionally, orders containing preordered or customized items may have extended delivery times.

For the latest updates, please refer to the tracking information provided. \n \n Tracking Your Order \n Track your soundcore order via the \"Your Orders\" section. For more tracking information, visit our Order Tracker. \n \n Shipping Restrictions \n Some items may be subject to shipping restrictions due to local or state regulations, hazardous materials, oversized dimensions, or address types that cannot be serviced by some carriers. \n \n Important Information \n soundcore is not responsible for delays in delivery caused by natural events or other factors beyond our control. This includes delays experienced by the courier, including customs clearance. \n \n Risk and Loss \n All orders are shipped under a shipment contract, meaning risk and ownership transfer to the customer upon delivery to the carrier. \n If you purchased shipping insurance, you can file a claim through the \"Order Center\" for any loss, damage, or delay during transit. \n \n Claims Processing \n Reports of lost, missing, incorrect, or damaged items must be filed within 7 days of the order's delivery date.

For incorrect or damaged items, please include photos with your claim. soundcore reserves the right to limit or decline reshipments or refunds as necessary. Courtesy reshipments are not eligible for return or refund. \n \n Frequently Asked Questions \n \n I ordered multiple items. Will they be delivered together? \n We aim to deliver all items together.

However, different shipping methods may be applied depending on the product, so some items may arrive separately. You will receive a shipment notification for each item as it ships. \n \n Can I change my delivery address after shipment? \n Unfortunately, we cannot modify the delivery address once an order has been shipped. \n \n What should I do if I receive the wrong product? \n Please get in touch with our customer support team at service@soundcore.com immediately. \n \n \n How to Use the Worry-Free Purchase Service \n Select the Worry-Free Shopping option on the cart or checkout page. \n \n Notes: \n 1. The coverage period is 90 days from the date of order shipment. \n 2.

Return shipping insurance covers shipping fees for returns or exchanges within 120 days from the date of order receipt. \n 3. Orders over $5,000 are not eligible for this benefit. \n \n For detailed coverage and usage instructions, please refer to the Guide to Using Free Return Shipping . \n \n \n   ", "handle": "shipping-policy", "title": "Shipping Policy", "url": "https://checkout.shopify.com/51637616830/policies/22204547262.html?locale=en" }