Milana Vanilla Suede

Shipping policy Ground shipping is free on all footwear orders in the continental US, excluding Alaska and Hawaii. If you would like to receive your order sooner, you can pay a surcharge for Express Shipping with FedEx. Express shipping charges are as follows: East of the Mississippi are $23 for 3-day, $25 for 2-day.

West of Mississippi: $32 for 3-day, $37 for 2-day. Shipping rates for orders containing multiple pairs of footwear will vary depending on location and will be calculated at checkout. Once your order has been fulfilled, you will be sent an email with your tracking link.

At this time, we do not ship to APO/FPO/DPO addresses, US territories or outside of the United States. All orders are shipped out Monday through Friday. Orders may take between 1-3 days of processing before they are ready for shipment.

Please allow more time for processing during holidays and promotional events. We will do our best to provide you with accurate shipping information during those times.

Returns & Exchanges At Dansko, every pair we make is designed with purpose—crafted to support you through your day. We want you to feel great about your purchase, and if something isn’t quite right, we’re here to help. Returns Made Easy We gladly accept returns of unworn, undamaged merchandise within 60 days of purchase for a refund or exchange.

A few exclusions apply: Accessories, socks, personalized items, gift with purchase, and gift cards are final sale If you have any questions about sale items, feel free to reach out at customerservice@dansko.com . Return Shipping Effective as of 4/1/2026 Returns are subject to a $5.95 return fee, which will be deducted from your refund. Exchanges are free.

Please note: Customers in Alaska and Hawaii: We’re here to help. We do not offer exchanges due to special handling. Please contact customerservice@dansko.com for assistance.

Start a Return To begin, visit our Return Center. You’ll need: Your order number Your email address or shipping zip code From there, we’ll guide you step-by-step and email you a prepaid return label. Exchanges Need a different size or style?

No problem. Simply start your return and select your new item during the process. Packaging Please return your product in the original shoe box and remove or cover any old shipping labels if using the original shipping carton.

You’re welcome to use your own packaging — just make sure items are protected in transit. No Paperwork Needed We’ve got everything we need — no forms required. Wrong Item?

If you received the wrong item, we’ll fix it quickly. Start your return and select “received wrong item” , upload a photo, and we’ll ship your replacement once the return is received by Dansko. Timeline Please allow up to 7 business days for the processing of your return or exchange once your package has been received and inspected by our team.

Refunds will be issued to your original form of payment. For additional information, please email customerservice@dansko.com. Free Shipping / Exchanges On footwear purchases. 60 Day Return Window Return Policy Find Your Fit Size Guide