Airmega Aim

Return Policy Money Back Guarantee If you are unsatisfied with your purchase of a new Coway USA Inc. device (“Product”) that you purchased on www.cowaymega.com, you have 30 days from the shipped date (90 days for Bidetmega 400S, Bidetmega 500S) to notify Coway USA Inc. and request a refund of the purchase price. To qualify for a refund from Coway USA Inc., you must meet all of the conditions of Coway USA Inc.’s Return & Refund Policy, found below. If you purchased the Product from an authorized reseller, you must request a refund directly from the reseller.

Returns to resellers are subject to the reseller’s return policy, which may differ from Coway USA Inc.’s. To qualify for a refund, all the following conditions must be met: A Return Merchandise Authorization (RMA) must be requested from our customer service team within 30 days (90 days for a Coway Bidetmega Product) from the shipped date. To request an RMA, you must contact our customer service team via our telephone at 1-800-285-0982 or via email addressed to info@cowaymega.com .

Coway USA Inc., must receive the returned Product within 30 days after an RMA has been approved. Returns received after 30 days or more after the RMA approved date may be refused and returned at sender’s expense. Any accessories originally included with the Product you purchased must be included with your return.

Coway USA Inc. may require that you furnish proof of purchase details and video footage to obtain an RMA. Returned Product(s) must be in good physical condition (not physically broken or damaged), in either its original packaging or packaging providing an equal degree of protection. Please ensure that any previous shipping labels or other markings have been removed or covered completely.

All shipping, handling, and processing costs on refunds is your responsibility. Additional terms and conditions: To ensure successful delivery, returns must be shipped by verifiable tracking number (UPS, USPS, FedEx). Tracking number must be provided to Coway customer service when shipping the refund item.

You shall assume all risk of loss or damage to the Product while in transit to Coway USA Inc. If you return a Product to Coway USA Inc. without all parts included in the original package, Coway USA Inc. retains the right to either (1) refuse delivery of such return or (2) deduct from the refund paid to you a restocking fee equal to the higher of (i) fifteen (15) percent of the original price of the Product or (ii) the retail value of the missing parts. Refunds will be processed and paid within 2 weeks of Coway USA Inc.’s receipt of the Product.

Refunds will be reimbursed in the original form of purchase. Please allow 4-8 weeks for return processing. Products returned to Coway USA, Inc. will receive a full refund and Coway USA, Inc. will pay for the return freight only if the return is a result of our error.

For more information, please check your warranty policy in the user manual. Warranty Policy What This Warranty Covers: Commencing with the date of purchase of the Product and continuing for a period of one year, if manufacturing defects in the Product cause the Product to not operate properly for its intended use, then subject to the exclusions, conditions, and limitations contained herein, Coway at its sole option will repair or replace the Product. Bundle Purchase Return Policy Products purchased as part of a bundled offering are sold as a single, combined unit and are not eligible for partial returns, exchanges, or refunds.

All items included in the bundle must be returned together in their original condition, packaging, and with proof of purchase to qualify for a return or refund, in accordance with our general return policy. Individual components of a bundle may not be returned, refunded, or exchanged separately under any circumstances. If a customer wishes to initiate a return, the entire bundle must be returned in full.

This policy is designed to ensure fairness, maintain product integrity, and uphold the value of bundled pricing. We reserve the right to refuse any return that does not comply with this policy. Customer service is important to us.

We are here to assist you. Products & Orders In your email please include: Name & Contact Info Product & Quantity Industry Interest Contact us: INFO@COWAYMEGA.COM 1-800-285-0982 Hours: 7AM - 8PM CT MON-FRI Press Contact us: INFO@COWAYMEGA.COM 1-800-285-0982 Hours: 7AM - 8PM CT MON-FRI Business & Retail Contact us: INFO@COWAYMEGA.COM 1-800-285-0982 Hours: 7AM - 8PM CT MON-FRI You may also like Air Purifiers Airmega Halo New $229.99 Regular price $229.99 Choose options Airmega ProX $999.00 Regular price $999.00 White Mocha Beige Graphite Choose options Airmega 400 $649.00 Regular price $649.00 White Graphite Choose options Airmega 450 $499.00 Regular price $499.00 Beige White Choose options Airmega 350 $339.00 Regular price $339.00 White Beige Airmega Mighty Beige $239.99 Regular price $239.99 Choose options Airmega 150 $189.99 Regular price $189.99 Dove White Sage Green Peony Pink Airmega 100 Bundle Pack 3 % off $249.99 Regular price $259.98 Minimum price $249.99 View all