We are proud to offer Free Shipping on all products for US orders. At this time, we only ship within the continental United States.

That means we do not ship to Alaska, Hawaii, US territories, and APO/FPO addresses. When you opt-in for coverage at checkout, you can return any item(s) in your order for a refund or exchange for free.

If you decide not to buy return coverage you can still return your items, but you will be responsible for the cost of the return shipping label. Returns and shipping claims can be initiated here .

All returns are subject to the guidelines outlined in our return policy . Order Changes & Cancellations You have 24 hours from the time your order is placed to change, alter, or cancel it.

After that 24-hour window, your order is confirmed for shipping, and we're unable to make changes or cancel it. If you'd like to make an adjustment after this window has closed, please allow your order to be delivered, then reach out to our team at info@maloufhome.

com and we'll be happy to help. Shipping and Delivery Times Most orders ship within one business day and typically arrive within 2 to 6 business days.

Some larger items, such as adjustable bases and larger sized Ice Cloud ® mattresses, may ship via LTL freight due to their size. These items may require additional handling time and are generally delivered within 7 to 10 business days.

Freight Delivery What to Expect: Freight deliveries are scheduled in advance and arrive curbside at your address. Carriers are not able to bring items inside your home or assemble products.

Scheduling Your Delivery: Once your order ships, the carrier will contact you directly to schedule a convenient delivery window. A valid phone number is required at checkout.

Delivery Considerations: Depending on your location or delivery needs, additional services (such as liftgate delivery or limited access locations) may affect timing or cost. Inspection at Delivery: We recommend inspecting your items upon arrival.

If any damage is visible, please note it on the delivery receipt so we can resolve it promptly. Returns & Refusals: If a shipment is refused or returned, additional shipping or restocking fees may apply.

Returns & Sleep Trial Our 100-night sleep trial applies only to mattresses, adjustable bases, and sleep bundles purchased on maloufhome. com.

All other returns must be initiated within 30 days of delivery. Purchases made in-store or through a retailer's website will have a separate policy and must be handled with that retailer.

Returns and shipping claims can be initiated here . To be eligible for a return, products must be returned in their original condition within the return window specified below.

Please note, returns will not be accepted for products that have been stained, cut, torn, or otherwise structurally modified in any way. Damage, alteration, or destruction of the product by the customer voids return eligibility regardless of when the request was submitted within the return window.

Details Bundles Sleep bundle returns must be initiated within 100 days of delivery. Because it takes time for your body to adjust to a sleep bundle, we ask that you try it for a minimum of 30 days.

If after that time you are not satisfied with your purchase or the product is damaged when delivered to your home, you may initiate a return here . Mattresses Mattress returns must be initiated within 100 days of delivery.

Because it takes time for your body to adjust to a mattress, we ask that you try it for a minimum of 30 days. If after that time you are not satisfied with your purchase or the product is damaged when delivered to your home, you may initiate a return here .

Adjustable Bases Adjustable base returns must be initiated within 100 days of delivery. Because it takes time for your body to adjust to an adjustable base, we ask that you try it for a minimum of 30 days.

If after that time you are not satisfied with your purchase or the product is damaged when delivered to your home, you may initiate a return here . Furniture Furniture returns must be initiated within 30 days of delivery.

To return an online purchase or if the product is damaged when delivered to your home, you may initiate a return here . Accessories All accessory returns (bedding, pillows, protectors, and toppers) must be initiated within 30 days of delivery.

To return an online purchase or if the product is damaged when delivered to your home, you may initiate a return here .