Shipping FREE SHIPPING We offer complimentary shipping on all product orders! You also have the option to purchase White Glove Delivery and Assembly at checkout.

Our swatches are complimentary, however these don’t qualify for free shipping. Shipping on swatches is determined by the number of swatches you select.

1-10 Swatches: $3. 99 11-20 Swatches: $7.

99 20+ Swatches: $14. 99 Where We Ship We ship anywhere within the contiguous United States.

At this time we don’t ship internationally, to Puerto Rico, Alaska or Hawaii, however, we’re happy to send any order to a reshipper who can ship to the contiguous US. We are unable to ship to PO Boxes.

Tracking & Delivery Once your order has shipped, we’ll send you a shipping confirmation email with information about the carrier and estimated arrival date. You can track the date of your estimated delivery via the link sent to you in your shipping confirmation email.

If you have special delivery requests, please contact us at support@insideweather. com as soon as you place the order so we can do our best to accommodate accordingly.

Shipping & Delivery Times Our lead times vary depending on the product. Each item is made-to-order and each one takes a different amount of time to manufacture.

Once the item is shipped it will take a few days to a few weeks to be delivered. It varies depending on your location.

Order Status & Tracking You can log into your account at anytime to see your order history and the status of any orders that you have placed. As soon as your order ships, we’ll send you a confirmation email which will contain tracking & carrier information.

Shipping Address Changes If you need to change your address after placing an order please email us at support@insideweather. com ASAP to make sure we edit the info in our system before it ships.

Keep in mind that once your shipment is on the way, it gets a lot more difficult to reroute it. That being said, we’ll do our best to assist.

However, you may be responsible for rerouting charges. Do I Need to Keep the Packaging?

Within the 14-day return period, original packaging is required for returns (unless it was delivered with White Glove Services). Returns made without the original packaging may be subject to additional costs, which are to be subtracted from your refund.

In Case of Damage or Defect Please report any damages within 48 hours of delivery by emailing us at support@insideweather. com .

We ask that you please submit photos of the problem (including images of the packaging), as this will help facilitate a quick resolution. Note that any damages incurred during shipping & handling must be reported to us within 48 hours of delivery in order for it to be covered under warranty.

Missing Parts Contact us immediately at support@insideweather. com .

We will ship out missing parts ASAP.

Returns 365 Day Home Trial Take some time to get acclimated to your new home furniture addition. Try it by the window, over in the corner; face it this way, or as your housemate prefers, “no...

maybe a little bit more that way... ” Either way, if it hasn’t yet made itself at home, that’s probably a sign.

Contact us at support@insideweather. com within the first 365 days, and we’ll take it back.

(Fees and restrictions will apply - see below) The Return Process Returns made within 14 days from the date of delivery will incur a 15% environmental fee (calculated based on value prior to any discounts or special offers). However, return shipping is free.

All returns within this period must be in perfect condition and made in the original packaging unless it was delivered with our White Glove service. Returns made between 14 and 365 days from the date of delivery will incur a 25% environmental fee (calculated based on value prior to any discounts or special offers), plus shipping fees.

All returns within this period may be returned with only expected wear. Products with wear or damage beyond expected wear (deemed at our discretion) from external causes such as misuse, accident, and abuse from humans and animals alike will not be covered by this return policy.

Please note that we do not offer partial returns or returns on throw pillows or custom orders. Refunds Once your order arrives back at our warehouse, we’ll process your refund in the next 1-2 business days.

After that it’s up to your bank to credit your account. That should take around 5-7 business days.

If it takes any longer than that, tell us about it and we’ll follow up with them for you. Exchanges An exchange will be processed the same way as a return.

Please reach out within 365 days letting us know that you’d like to make a return. As soon as the order is received back at our warehouse, we’ll refund your original payment minus any applicable costs.

Your new order will be a completely separate transaction. You can go ahead and place the new order yourself, but we’re always happy to help you place it of course.

Please note that we do not offer exchanges on our pillows or slipcovers. In Case of Damage or Defect Please report any damages within 48 hours of delivery by emailing us at support@insideweather.

com . We ask that you please submit photos of the problem (including images of the packaging), as this will help facilitate a quick resolution.

Note that any damages incurred during shipping & handling must be reported to us within 48 hours of delivery in order for it to be covered under warranty. Warranty We offer a one year warranty on our furniture against manufacturing defects applicable to the original owner effective from the date of delivery.

Warranty does not apply to any conditions resulting from faulty installation, outdoor use, misuse or expected wear. In the event that you find yourself experiencing an issue with our guarantee, please reach out to us so we can make it right.

Do I Need to Keep the Packaging? Within the 14-day return period, original packaging is required for returns (unless is was delivered with White Glove Services).

Returns made without the original packaging may be subject to additional costs, which are to be subtracted from your refund. The Inside Weather return policy was last updated on September 9, 2026.