What are your available shipping options? All of our orders are shipped as fast as possible and generally take 4-8 business days (including processing times).

What is my expected delivery date? We process orders within 1-3 business days.

Please note that we do not give estimated delivery dates at checkout. You will receive an estimated delivery date from the carrier when your order ships and your tracking updates.

Do you ship internationally? Sorry, but we do not ship internationally at this time.

I made a mistake on my order. How do I change it?

Because we ship orders as fast as possible, we have very limited time to cancel orders. We ask that you reach out to us at [email protected] as soon as possible with your order number and any relevant information.

We can only help as long as your item has not processed to ship or has shipped. Please note, cancellations are not guaranteed.

What if I input the wrong address? If you have used an incorrect address, please contact us ASAP ( [email protected] ), as we are able to help only if your order has not processed or shipped.

Please note: there is a very small window where we are able to change or cancel orders, and it is not guaranteed that we will be able to fulfill your request. If you have any other questions let us know [email protected] !

Returns Every FoxyBae product is crafted with the highest standards and carefully inspected before shipping. However, if you need to return an item, we strive to make the process as smooth and efficient as possible.

Returns must be requested within 30 days of delivery. Once your return is received, refunds are processed within 7-14 business days, with a $10 return fee deducted from the refund amount.

Items must be unused, undamaged, and in their original condition to be eligible. Please note that international orders are not eligible for returns or exchanges.

To initiate a return, contact customer service at [email protected] and we will be happy to assist you. IMPORTANT RETURN GUIDELINES: Returns must be initiated within 30 days of delivery.

A $10 return fee will be deducted from your refund. Items must be unused, undamaged, and in their original packaging to qualify for a refund.

If a returned item is found to be damaged, used, or not in its original condition, a partial refund or no refund may be issued. Returns must be received at our warehouse within 45 days of delivery to be eligible for processing.

Refunds take 7-14 business days to process once the item is received. International orders are not eligible for returns or exchanges.

Shipping fees are non-refundable. We do not offer exchanges at this time.

Warranty FoxyBae offers a 1-year warranty from date of purchase against defects caused by faulty material or workmanship. Not covered by this guarantee are damages caused by improper handling, such as the dropping of the product or deliberate misuse.

FoxyBae will repair or replace (at FoxyBae’s sole discretion) the product at its expense. In the event of a defective product, FoxyBae will replace your item with a new one.

Refunds will not be issued as part of FoxyBae’s guarantee, only replacements or repairs. Wrong Address Disclaimer If you have used an incorrect address, please contact us ASAP ( [email protected] ), as we are able to help only if your order has not processed or shipped.

Please note : there is a very small window where we are able to change or cancel orders, and it is not guaranteed that we will be able to fulfill your request.