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Products are ordered by the catalog’s recommendation score, using retailer ratings, review volume and available ranking signals. Missing review signals use defaults. Choose a price or review-count sort to change the order.
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Explore Altra products and compare prices, features and reviews. Shipping and return terms are listed below.
Shipping & returns
Shipping
HELP CENTER MENU Customer Service FAQ Contact Us 30 Day Guarantee Returns Warranty Shipping Size Charts International Distributors Legal Terms of Use Privacy Policy Welcome Discount Terms Accessibility Statement Customer Service FAQ Contact Us 30 Day Guarantee Returns Warranty Shipping Size Charts International Distributors Legal Terms of Use Privacy Policy Welcome Discount Terms Accessibility Statement SHIPPING Standard 2 Day Next Day Delivery in 5–7 Business Days. No weekend delivery.
Delivery in 2–3 Business Days. No weekend delivery.
Delivery by Next Business Day. No weekend delivery.
*Saturday and Sunday orders ship on Mondays. Free * $16.
95 $21. 95 We do not ship to the US Virgin Islands at this time.
We apologize for the inconvenience. FREE SHIPPING ON ALL PURCHASES: Offer valid online at altrarunning.
com with selection of the "Ground" shipping option. Offer is for the USA excluding Puerto Rico and any US territories, which incur a flat fee of $16.
50 for delivery. Actual delivery times may vary.
Not valid at any retail store. No adjustments on previous purchases.
Not redeemable for cash. Cannot be combined with any other offer or discount.
Void where prohibited, taxed or restricted. Offer subject to change without notice.
SHIPPING TERMS 2 DAY AND NEXT DAY ORDERS Must be placed by 1:00 PM ET Monday-Friday to be processed and shipped the same day. Overnight and express delivery are not eligible for P.
O. boxes.
Please note that we do not ship overnight on weekends or holidays. Overnight orders placed on Friday before 1:00 p.
m. ET will be delivered on Monday.
Overnight orders placed on either Friday after 1:00 pm ET, Saturday, or Sunday will be delivered on Tuesday. WHEN?
We ship orders on business days. “Business days” are Monday through Friday, and exclude federal holidays within the United States.
Holidays include: Martin Luther King Day, Memorial Day, Juneteenth, July 4th, Labor Day, Thanksgiving, Christmas and New Year's Day. Deliveries to PO Boxes and APO addresses ship via USPS.
All other deliveries ship via UPS or FedEx.
Last checked: 2026-10-06Returns
HELP CENTER MENU Customer Service FAQ Contact Us 30 Day Guarantee Returns Warranty Shipping Size Charts International Distributors Legal Terms of Use Privacy Policy Welcome Discount Terms Accessibility Statement Customer Service FAQ Contact Us 30 Day Guarantee Returns Warranty Shipping Size Charts International Distributors Legal Terms of Use Privacy Policy Welcome Discount Terms Accessibility Statement RETURN POLICY AT ALTRARUNNING. COM 30-DAY TRIAL RUNS ARE GUARANTEED.
If you are not completely satisfied with your new product within the first 30 days after purchase, please return your items for a full refund. If the product was purchased at a retailer: Return or exchange the item(s) to its place of purchase.
If the product was purchased on AltraRunning. com: Steps to return an Altrarunning.
com purchase: Start a Return Have an account? Log in and visit your order details.
Checked out as a guest? Visit the Order Status page and enter the email address used to place the order.
You’ll be emailed a 6-digit code you can enter to start a return. Received the item as a gift?
You’ll need to work with the original purchaser or reach out to our customer service team to assist with a return. Process Your Item(s) Select the item(s) you wish to return.
Select the reason for return and follow up questions. Select your return method.
Package Your Item(s) Print your return label and secure it to your package. No printer?
Select the QR code return method and bring your QR code and your package to the shipping location you select and they'll print the label for you free of charge. Ship Your Package Drop your package off at your selected shipping location.
Receive Your Confirmation and Refund Once the warehouse receives and processes your return package your refund will be processed. You will receive an email confirmation once your refund has been started.
Each return is linked to the specific items selected when the online return was created. If you made multiple returns, please send them separately to avoid delays or missing refunds.
Only items tied to the return label used, will be refunded. Refunds can only be posted to the original form of payment.
Refunds may take up to three weeks to process due to the time often required for shipping and bank processing. Original shipping charges are not refunded.
Exchanges are not available. Need a replacement further assistance?
For fastest response click here to start a live chat with us. Customer Service hours: Monday - Friday, 8 a.
m. - 6 p.
m. central standard time
Last checked: 2026-10-06Altra FAQs
Compare Altra products by model, price and available specifications. Review product details and the shipping and return information before choosing.
How do I compare Altra products?
Shortlist the models that meet your needs and use the comparison table to review prices, features and available reviews. Check the exact model and variant before ordering.
Where can I check Altra shipping information?
Review the shipping information and linked policies on this page where available. Confirm delivery availability, charges and timing for your address with the retailer.
Can I return a Altra product?
Return eligibility can depend on the product, condition and seller. Check the linked return policy where available and confirm the return window, exclusions and fees before ordering.
Why are some Altra specifications or reviews missing?
The catalog only shows information available in its product records. Missing specifications do not mean a feature is absent, and no listed reviews does not mean a product has never been reviewed.
Are Altra prices and availability guaranteed?
Prices and availability can change and may vary by size, color or configuration. Confirm the current price, included items and stock on the retailer’s product page.